Know Your Rights
IRDAI FAQs
What does IRDAI regulate?
IRDAI regulates India’s insurance sector, protecting policyholders and promoting fair, transparent insurance practices.
What information must insurers provide?
IRDAI requires insurers to clearly explain policy coverage, exclusions, premiums, benefits, and claim procedures.
How can I file a complaint?
Policyholders may approach the insurer’s grievance cell before escalating unresolved complaints through the IRDAI Bima Bharosa portal.
Are claim timelines regulated?
Insurers must follow prescribed timelines for processing claims and communicating decisions to policyholders.
What rights do policyholders have?
IRDAI regulations support policyholder rights, including cancellation options, renewal protections, portability, and access to policy information.
Can IRDAI rules change?
Always read the latest policy wording and IRDAI guidelines, as regulations may change over time.